Occasio: AR prioritization for PFS teams
AR prioritization and QA for PFS teams

Prioritize the opportune moment.

Occasio surfaces the most critical accounts in your AR with an AI-driven synopsis and a recommended next best action.

Top of today's queue

Take the guesswork out of your workflow.

Accounts prioritized for every rep

Each rep starts the day with their own accounts already ranked.

A synopsis of every action to date

Every touch, payer response and remit on the account, summarized in seconds.

An AI-driven next best action

The step most likely to get the account paid, ready before the rep opens it.

The aged AR bottleneck

Providers lost $48 billion to final denials and bad debt in 2025.

That is up 25% in a single year. Most of it does not start as a lost cause. It starts as a delay: a missed request, a status call that should have been an escalation, an account no one touched in time.

One account, two pathsIllustrative account
    Ideal pathwayErrors that delay recovery, each one flagged by Occasio the next morning
    Source: Kodiak Solutions analysis of 2,300+ hospitals on its platform, published March 31, 2026.
    How it works

    Prioritizing your workday.

    1. 01

      Reads your AR overnight

      Open balances, remits, claim status and rep notes, from the extract you already produce.

    2. 02

      Ranks what should be worked

      Scores every account on filing deadline, dollars at stake and last touch, with rep activity checked against remits and claim status.

    3. 03

      Recommends the next best action

      A synopsis of where each account stands and the move that gets it paid, checked against your follow-up policy.

    4. 04

      Assigns accounts to each representative

      Sized to their hours and responsibilities, in a workqueue each morning.

    Account note · posted by Occasio
    
        
    Features

    What's behind every worklist.

    Account-Level Priority Scoring

    Every account scored on its timely filing deadline, dollars at stake and days since last touch, combined into one account-level score that orders each rep's worklist.

    AI Synopsis and Next Best Action

    A summary of actions to date and the recommended next steps to resolve the account.

    Automatic QA of Every Account

    Empower your managers with AI-powered, account-level resolution quality that validates whether each account is on or off track with your policies.

    Multi-Datapoint Validation of User Notes

    Every rep note is cross-referenced against remittance and claim status history before it counts.

    For managers

    Empower your managers.

    Every account gets a QA verdict every morning. Pick one to see what Occasio caught, and why.

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